Effectiveness of training programs on job performance in private sector in Tanzania: A Case Of Halotel Tanzania
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Mzumbe University
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A Dissertation Submitted in a Partial Fulfillment of the Requirements for the
Degree of Master of Business Administration in Corporate Management(MBACM) of Mzumbe University
The study on effectiveness of training programs on job performance in the private sector in Tanzania was done at Halotel Tanzania whereby 100 respondents participated. The general objective was to investigate the effectiveness of training programs on job performance on the private sector in Tanzania and the specific objectives of this study was: to identify types of training programs provide private institutions; to determine techniques used by the private sector to provide training to employees and determine the extent which training programmes influence employee performance. The case study research design was adopted in this study, where both qualitative and quantitative data were collected by using both simple random a purposive sampling. Statistical Package for Social Science was used to analyze data. The findings revealed that only 3 types of training are commonly provided by the company to the employees. The respondents mentioned orientation/ induction training, promotional training and internship training as the common types of the training provided by the company. The findings discovered that, at Halotel Tanzania, the technique used to provide training to employees is on basis of job techniques, coaching/mentoring technique, lecture training technique, group discussion and tutorial techniques, film and video training techniques as well as case study training technique. In light of the findings presented above, this study concludess that The study also concludes that the training program have an influence on the employee perfomarnce as well as an organization’s performance. The study recommended human resources managers to provide regular training for their staff, and assessment should be done regularly to ensure positive feedback of training programs. This is not only profitable for employees, but also the whole organization that the cost of operating will decrease. Also, the company should create a desire for learning so that employees will have an interest in training. Appropriate trainee selection process ensures equal training opportunities for all staff depending on the availability of funds without favouritism. The top management should also adopt an employee’s participation approach in decision-making process to promote transparency and guarantee trainee’s readiness.
The study on effectiveness of training programs on job performance in the private sector in Tanzania was done at Halotel Tanzania whereby 100 respondents participated. The general objective was to investigate the effectiveness of training programs on job performance on the private sector in Tanzania and the specific objectives of this study was: to identify types of training programs provide private institutions; to determine techniques used by the private sector to provide training to employees and determine the extent which training programmes influence employee performance. The case study research design was adopted in this study, where both qualitative and quantitative data were collected by using both simple random a purposive sampling. Statistical Package for Social Science was used to analyze data. The findings revealed that only 3 types of training are commonly provided by the company to the employees. The respondents mentioned orientation/ induction training, promotional training and internship training as the common types of the training provided by the company. The findings discovered that, at Halotel Tanzania, the technique used to provide training to employees is on basis of job techniques, coaching/mentoring technique, lecture training technique, group discussion and tutorial techniques, film and video training techniques as well as case study training technique. In light of the findings presented above, this study concludess that The study also concludes that the training program have an influence on the employee perfomarnce as well as an organization’s performance. The study recommended human resources managers to provide regular training for their staff, and assessment should be done regularly to ensure positive feedback of training programs. This is not only profitable for employees, but also the whole organization that the cost of operating will decrease. Also, the company should create a desire for learning so that employees will have an interest in training. Appropriate trainee selection process ensures equal training opportunities for all staff depending on the availability of funds without favouritism. The top management should also adopt an employee’s participation approach in decision-making process to promote transparency and guarantee trainee’s readiness.
Keywords
Training programs, Job performance, Private sector, Halotel Tanzania