Assessment of the factors affecting individual buying behavior: a case of supermarkets in Dar es Salaam

Simple item page
dc.creatorMgovano, Rehema F
dc.date2019-08-19T09:53:06Z
dc.date2019-08-19T09:53:06Z
dc.date2013
dc.date.accessioned2022-10-20T14:39:59Z
dc.date.available2022-10-20T14:39:59Z
dc.descriptionDissertation (MA Business Administration)
dc.descriptionThis study was conducted to assess factors affecting individual buying behavior. The study had three objectives to accomplish, namely; to assess the characteristics of individual buying behaviors in the study setting, to determine the main factors which influence individual buying behavior, and to understand the main reasons behind customers’ buying behavior with regards to place where they purchased their goods. The study was approached by using a case study design where two supermarkets in Dar es Salaam were used to actualize it. Data were collected by using semi structured questionnaire from the customer respondents. They were further analyzed by using both quantitative as well as qualitative techniques. The study has found out that the factors which influence buying behavior in Tanzania were not so different from those which had been reported elsewhere. In that respect, the five top most factors which were found to be highly considered by customers are income, quality, price, social status and location. Furthermore, the research findings has found out that, customers mainly have five reasons which they considered in making a choice of a place to do a shopping. These are; an affordable price of the products sold, quality of the products offered, good customer service, proximity of the location and family influence. The results have implication to firms’ management as they provide useful suggestions for emulating best practices from marketing perspectives. It is hereby recommended that, firms need to use the factors indicated in this study to influence their customers to keep repeating their firms for making business transactions. Moreover, it is further recommended that management of firms to consider keenly the issue of a good customer service because, it has a greater influence in making customers to decide on where to go for their shopping.
dc.identifierMgovano, R.F. (2013). Assessment of the factors affecting individual buying behavior: a case of supermarkets in Dar es Salaam. Dodoma: The University of Dodoma
dc.identifierhttp://hdl.handle.net/20.500.12661/898
dc.identifier.urihttp://hdl.handle.net/20.500.12661/898
dc.languageen
dc.publisherThe University of Dodoma
dc.subjectSupermarkets
dc.subjectDar es Salaam
dc.subjectIndividual buying behavior
dc.subjectIndividual buying habits
dc.subjectTanzania
dc.subjectAffecting
dc.subjectInfluencing
dc.subjectFactors
dc.subjectShopping behavior
dc.subjectIndividual behavior
dc.titleAssessment of the factors affecting individual buying behavior: a case of supermarkets in Dar es Salaam
dc.typeDissertation

Files

Collections

Master Dissertations