The Influence of Financial Rewards on the Performance of Immigration Department in Illegal Immigrants

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Mzumbe University

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A Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Masters of Public Administration (MPA) of Mzumbe University
This research examines the influence of financial rewards on the performance of Immigration Department in illegal immigrants. It specifically sought to determine the types of financial rewards provided by Department to its employees, explore the extent to which financial rewards influenced performance of Department in illegal immigrants and to examine the relationship between salary increase and introduction of ration allowance against organizational performance on illegal immigrants. Interviews and observation were used as major methods of collecting data while questionnaire was employed to support the two methods. In the process of collecting the data 60 employees from different sections in the Department were involved. This study has revealed that, the relationship between salary and other financial incentives such as introduction of ration allowance and organization performance are two opposing sides. That means as financial rewards increased, performance of Immigration Department on illegal immigrants decreased. Basically, the number of illegal immigrants entered the country and the answers from respondents determined the results. Other factors such as non-financial rewards also should be taken into consideration to motivate employees as suggested by the researcher in this study. The study also revealed that employees knew what is to be done in order to motivate them to perform and they would prefer management to give them what they want. The research has discovered the extent to which financial rewards has influenced performance of the Immigration Department on illegal immigrants and how much employees were motivated by the rewards offered to them. The researcher has concluded by suggesting formulation of financial incentives scheme which will specify types and criteria of awarding rewards. Management should also provide attractive and motivating salary structure to the employees. Moreover, salaries and other rewards should be fair to all cadres of employees. Lastly, the management should establish a fair evaluation system of employees which consists of fair reward Criteria of assessment of employees.

Keywords

Illegal Immigrants, Financial Rewards

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