Assessment of the factors affecting management Control systems in attaining organizational Goals: a case of air Tanzania Corporation Limited
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Mzumbe University
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Dissertation Submitted in Partial Fulfillment of the Requirements for Award of
the Degree of Masters of Science in Human Resources Management
(MSc. HRM) of Mzumbe University
This st udy intended to make an “Assessment of the factors affecting Management Control Systems in Attaining Organization Goals in the Air Tanzania Corporation Limited.” The general objective was to assess the factors which affect Management Control Systems in attaining its organization goals, so as to get empirical information on which to base strategies for improving performance of the organization. Specific objectives addressed the following aspects: types, methods and techniques of management control tools that are used by the organization, factors behind failure of management control system within organization and exploration of appropriate and sustainable control tools to be introduced in organization that suits prevailing situation. Both theoretical and empirical review of literature was covered. Judgmental or purposive sampling and simple random sampling were used to select the required sample from the population. A total of 94 respondents participated in the study. Under the study, challenges encountered are such as; some of the top management people lack trust and confidence in the abilities of other employees or their subordinates. Also management team tends to simplify problems as being technologically oriented. To eliminate challenges and threats, study suggests some measures to be taken such as employing more qualified personnel. Basing on study findings, it has been concluded that; although there are factors affecting the MCS and has its negative side, management control system in the airline has a lot of contribution generally.
This st udy intended to make an “Assessment of the factors affecting Management Control Systems in Attaining Organization Goals in the Air Tanzania Corporation Limited.” The general objective was to assess the factors which affect Management Control Systems in attaining its organization goals, so as to get empirical information on which to base strategies for improving performance of the organization. Specific objectives addressed the following aspects: types, methods and techniques of management control tools that are used by the organization, factors behind failure of management control system within organization and exploration of appropriate and sustainable control tools to be introduced in organization that suits prevailing situation. Both theoretical and empirical review of literature was covered. Judgmental or purposive sampling and simple random sampling were used to select the required sample from the population. A total of 94 respondents participated in the study. Under the study, challenges encountered are such as; some of the top management people lack trust and confidence in the abilities of other employees or their subordinates. Also management team tends to simplify problems as being technologically oriented. To eliminate challenges and threats, study suggests some measures to be taken such as employing more qualified personnel. Basing on study findings, it has been concluded that; although there are factors affecting the MCS and has its negative side, management control system in the airline has a lot of contribution generally.
Keywords
management Control systems