The role of workplace ergonomics on healthcare employees’ performance: a case of Muhimbili National Hospital, Tanzania
| dc.creator | Hellar, Veronica | |
| dc.date | 2020-11-16T04:42:32Z | |
| dc.date | 2020-11-16T04:42:32Z | |
| dc.date | 2020 | |
| dc.date.accessioned | 2021-05-05T08:08:48Z | |
| dc.date.available | 2021-05-05T08:08:48Z | |
| dc.description | A Dissertation Submitted in Partial Fulfillment of the Requirements for Award of the Degree of Master in Business Administration (Corporate Management) of Mzumbe University | |
| dc.description | The study explored the role of workplace ergonomics on healthcare employees’ performance using the Muhimbili National Hospital (MNH) as a case study. The specific objectives of this study were to determine the extent to which workplace ergonomics influence healthcare employees’ performance at the workplace, to examine healthcare employees’ awareness about ergonomics design of the workplaces, to document the barriers towards ergonomic design of workplaces as a tool for improving employees’ performance in healthcare facilities, the case of MNH. The study employed case study research design where both qualitative and quantitative data were collected by distributing questionnaires to 96 staff at MNH. This included clinical staff, non – clinical staff, nursing staff and management. In addition, the interview method was also used to complement the data that was collected through questionnaires especially those that required more qualitative data. The findings of the study revealed that office size, workplace temperature, airflow and light, office furniture, workplace environment and level of noise all affect employee’s performance. Also it was found that 36% of all the respondents were aware about the workplace ergonomics issues. Lastly, budgetary constraints, technological factors and old design of the hospital were ranked as the top barriers towards ergonomics design at MNH. This implies that healthcare facilities need to consider and improve workplace ergonomics as a tool for improving healthcare employees’ performance. Furthermore, there is a need to take initiatives for improvement of awareness on workplace ergonomics in the healthcare facilities. The study therefore recommends more training on workplace ergonomics aimed at boosting up employee’s awareness. Also, healthcare facilities need to invest in technology advancements as well as allocation of more financial resources for improvement of workplace ergonomics. The study also recommends that healthcare facilities should be designed in ways that support workplace ergonomics. | |
| dc.identifier | APA | |
| dc.identifier | http://hdl.handle.net/11192/4708 | |
| dc.identifier.uri | http://hdl.handle.net/11192/4708 | |
| dc.language | en | |
| dc.publisher | Mzumbe University | |
| dc.subject | Muhimbili National Hospital (MNH) | |
| dc.subject | Ergonomics on healthcare employees | |
| dc.title | The role of workplace ergonomics on healthcare employees’ performance: a case of Muhimbili National Hospital, Tanzania | |
| dc.type | Thesis |