The impeding aspects that contributing to the Inefficiency of performance appraisal system in Local government the case of Ilala Municipal council
No Thumbnail Available
Date
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Mzumbe University
Abstract
Description
A Dissertation Submitted in Partial Fulfillment of the Requirements for Award
of the Degree of Masters of Science in Human Resources Management of
Mzumbe University.
Improving the service provision of the public sector has been the struggle of many developing countries for the past two decades. Tanzania is also in the same endeavor where it aims to improve the performance of the public servants so as to improve service delivery in the public sector. It is with this intention that Performance Appraisal System (PAS) was introduced to the local authorities, which are the service provider entities of the government. This study has been an attempt to assess the challenges of instituting PAS in the local authorities; focusing on Ilala Municipal Council. The study was qualitative and data was obtained through in-depth interview, focused group discussion, observation and documentary review. It involved 34 respondents who were purposefully (heads of departments) and randomly (lower cadre) selected. Generally, it was found that there is very low institutionalization of PAS in Local Government Authority (LGA)’s due to some cultural, organizational and political factors. The findings show a lack of commitment from the implementers and insufficient financial resources to facilitate the institutionalization of PAS. Furthermore, the study identified power distance and uncertainty avoidance as the major deterrents to institutionalization of PAS in local authorities in particular Ilala Municipal. On these grounds my conclusion is that there is a need to alter the adapted reforms to conform to Tanzanian culture in order to enable the public servants to identify with them.
Improving the service provision of the public sector has been the struggle of many developing countries for the past two decades. Tanzania is also in the same endeavor where it aims to improve the performance of the public servants so as to improve service delivery in the public sector. It is with this intention that Performance Appraisal System (PAS) was introduced to the local authorities, which are the service provider entities of the government. This study has been an attempt to assess the challenges of instituting PAS in the local authorities; focusing on Ilala Municipal Council. The study was qualitative and data was obtained through in-depth interview, focused group discussion, observation and documentary review. It involved 34 respondents who were purposefully (heads of departments) and randomly (lower cadre) selected. Generally, it was found that there is very low institutionalization of PAS in Local Government Authority (LGA)’s due to some cultural, organizational and political factors. The findings show a lack of commitment from the implementers and insufficient financial resources to facilitate the institutionalization of PAS. Furthermore, the study identified power distance and uncertainty avoidance as the major deterrents to institutionalization of PAS in local authorities in particular Ilala Municipal. On these grounds my conclusion is that there is a need to alter the adapted reforms to conform to Tanzanian culture in order to enable the public servants to identify with them.
Keywords
appraisal system