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This study investigates the impact of drivers turnover on the performance of transport and logistic company in Tanzania with references to ITL: 2007-2013. This was motivated by the fact that despite efforts of Isumba Company to improve benefits paid to drivers and recruit drivers, every year almost 70 percent of drivers leave the company after staying for only 3 months and this forces the management of Isumba company to practice constant recruitment and employments of drivers. The study used both primary and secondary data. Sample of the study consisted Former
Drivers of ITL and Logistic Company 20. Current Drivers of ITL 12.Former Supervisors at ITL 12.Current Supervisors at ITL 3.Heads of Driving Departments at ITL 2.Managers at ITL 3 and Supervisors at Logistic Department 3.Data was analyzed using both qualitative and quantitative methods. The study found that the most pressing factors causing higher and frequent drivers turnover were monetary factors obtained by drivers namely basic salary and other fringe benefits which alone cannot meet fully all drivers basic and entertainments consumption expenditure needs. The most effects of drivers turnover on operational performance of Isumba have been increasing higher loss to the company. The most effecs on profits of the firm have been reducing profits of Isumbacompany by greater percentage.
It is recommend that in order to reduce higher and frequent rate of drivers turnover at Isumba Company the following should be done: Drivers Form Formal SACCOs, Drivers reduce Unnecessary luxury expenditures , Drivers establish other business and increase of salary and incentive to drivers, increased Drivers retention, competitive pay and benefits, Respect and appreciation, Safe and competent Drivers, Training programs to Driver, Trusting and honest Supervisors, honest and satisfied Drivers, Open communication with Managers, Driver to share company goals and feel a part of the team, Management to arrange meeting and programs that respond to Drivers issues and provide feedback, senior leadership or CEO of the company must be involved with drivers and show interest concerns. |
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