A Thesis Submitted to Mzumbe University, Dar es Salaam Campus College in
Partial Fulfillment of the Requirements for the Award of the Degree of Master
of Science in Human Resource Management (MSc-HRM) of Mzumbe
University.
This report is a summary of my findings on the Open Performance Review and
Appraisal System (OPRAS) in Tanzania public health services, the case study of
Monduli and Meru District Hospitals. The hypothesis is premised on the fact that,
where as Monduli and Meru District Hospitals have 161 permanent and pensionable
staff, about fifty percent of them have not filled the OPRAS Forms as required by the
President’s Office, Public Service Management. The first possible cause for noncompliance
of
OPRAS
implementation
is
due
to
lack
of
training
on
how
to
fill
in
the
OPRAS
Forms. The second factor is due to lack of monitoring and evaluation
mechanism for OPRAS implementation process.
During the study, data collection was done through administered questionnaires to 88
employees from Monduli and Meru District Hospitals. The study revealed that 59.5
per cent of the respondents were within the middle management level, 19.1 percent
were within lower management level while 21.4 per cent of the respondents were
within top management level. The study also revealed that action plan for training
staff was not put in place neither showing the importance of filling the OPRAS
Forms. This was evidenced by 54.8per cent of the respondents who agreed with the
statement that training of staff at all levels is needed. The study also revealed that
both hospitals lacked an effective mechanism for monitoring implementation of
OPRAS. This was evidenced by 60 per cent of the respondents who were claiming,
unless the system is monitored and evaluated, it will be difficult to understand
whether OPRAS is attaining its targeted goals.
As Michael (2002) claims, ‘the essence of management is learning how to achieve
results through other people,” in view of this, until you learn make the most of
people resources through supervision, your success will be limited. Based on the
above explanation, it is recommended that in order to ensure effective employee
performance appraisal employees need to be well trained as well as putting in place
monitoring and evaluation mechanism so as to evaluate the implementation process
of OPRAS.