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In Tanzania, the government has a long enduring history in the social sector, and a
recognition that the country’s development depends on the welfare of its people. From
independence, delivery of a wide range of social services has been considered as the
government’s responsibility. Given the low-income levels of most Tanzanians, the
government has provided services at small amount charge, for example, from 2002; the
government has made primary education free and compulsory and is attempting to provide
adequate schools, teachers and facilities. Despite the efforts made by the government to
fight against poverty, diseases and illiteracy (national enemies), provision of social
services is still poor
Through globalization of the economy, multinational companies are increasingly involved
with suppliers and customers worldwide. The CSR agenda has a close relationship with
international development. CSR within multinational companies is seen as a vehicle
through which larger, well known corporations can contribute to the well being of
developing countries by operating responsibly in terms of social and environmental issues.
However, the promoted "CSR" in the developing world by multinationals is "not real
CSR", despite significant contributions to development in some cases. Very little is
known about the companies' CSR policies and practices in an international context,
developing countries in particular. As reality shows, most of the larger corporations abuse
the CSR and behave unethically and irresponsibly towards both society and the
environment.
This research work was carried out at Ilala Municipality in Dar es Salaam region, with the
aim of investigating the effectiveness of multinational companies’ CSR programmes in
the performance of social services sectors particularly in education and health sectors at
Ilala Municipality. The methods used in data collection were observation, interview and
questionnaire. Collected data were analyzed using Ms Excel and statistical package for
social sciences (SPSS). Data presentation was based on tables and figures shows
frequencies and percentages. |
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