A dissertation submitted in partial fulfillment of the requirements for the
Master’s degree in Entrepreneurship Management of
Mzumbe University
This is a brief description on how the researchers accomplish the research study. The
study topic is the” role of innovation on organization performance”. The study was
conducted at Tanzania Ports Authority headquarter Dar es salaam, during the period of
07
th
may 2014 to 20
th
June 2014, and the research design was a case study.
Innovation has been the crucial organization variable because of its contribution in
organization performance. With today’s complexity and competitive business
environment, it has become significant for business organization to expand and maintain
their services.
The expansion of exportation and importation services through water transport all over
the world has caused most ports which do not engage in innovation Practices to face
some difficulties. Thus innovation has been found to be one of the most important tools
in any successful organization, which insure excellent business performance and
contribute positively to the increase in its service.
The objective of this research was to evaluate the role of innovation on organization
performance.
A case study design was used whereby the study was conducted at Dar es Salaam port.
The research methodology in this study comprised of primary and secondary data
collection methods. In primary data, questionnaires, observation and interview were
used to collect data. Personal interviews were conducted to the top management as well
as the distribution of the questionnaires so as to obtain the relevant information.
Secondary data collection methods comprised of documents such as booklets, journals,
newspapers and reports.