Dissertation Report Submitted to Mzumbe University Business School in Partial
Fulfillment of the Requirement for the Award of Masters of Science in Human
Resources Management of Mzumbe University
Recruitment and selection of employee in Tanzania’s business organizations is this
study serious problem and this is the reason for selecting the problem for this study.
The study investigated the impact of recruitment and selection policy on the
performance of Tanzania’s business organisation. This study selected Coca cola
Kwanza Company Limited, as case study located in Dar es Salaam, Tanzania. The
selection of this Company was based on consideration that the company engaged in
manufacturing and distribution of coca cola, a soft drink which enjoys big market
share in soft drink market. Besides it employs around 500 employees in different
positions in different hierarchies. The Main objective of the study was to explore the
impact of Recruitment and Selection Policy on performance of business organization
particularly situation in Tanzania
The Data collection methods comprised of questionnaires, interviews and review of
documents. Statistical package for social sciences (Spss) was employed in data
analysis. A descriptive cross-sectional study was used. A sample of 50 respondents
was selected giving adequate weight to each category of employees in the
organisation. The sample also included HROs, Commercial Officers and Marketing
officers as respondents.
The findings revealed that majority of respondents were aware of the presence of R&
S policy the organization which was characterized by several elements such fairness,
transparency, credibility and bias free .The findings show that there are is a direct
relationship between R&S policy and the organisation employee’s performance. A
well concerned R&S Policy enables the organization to recruit an employee who is
suitable for the required job, resulting in to selection resulting oriented employees.
Conclusively, the findings show that R&S Policy plays a very important role in
ensuring that the company performs at its best. Since the study based on 50 staffs of
CCK it cannot draw an end for Tanzania context, a further study with a large
sample might yield robust results.