masters thesis
The study investigated the influence of hygiene factors on motivating employees in public sector in Tanzania, a case being health service in Nyamagana municipality in Mwanza. Motivation in this study was defined as individual's degree of willingness to exert and maintain an effort towards organizational goals, and hygiene factors on motivation are the factors that cause dissatisfaction. The study based on the Herzberg’s dual-factor theory of motivation, focused on hygiene factors on motivation.
General objective of the study was to explore hygiene factors on motivation, which make public sector under health service satisfied. Specific objectives were (i) to identify hygiene factors that motivate employees in public sector in health services, (ii) to assess the rate of hygiene factors on motivation to stimulate commitment and job performance to the employees in public health sector, (iii) to suggest means and strategies to improve hygiene factors on motivating employees in public sector. The study adopted cross-sectional design and used combination of direct observation and structured questionnaires to collect primary data. Secondary data were obtained from reviewed related literatures. The study involved 89 respondents from 7 Wards in two Referral hospitals and one District hospital. Wards were purposively selected while simple random method was used in choosing respondents. The study report is presented using descriptive statistics namely, frequencies and percentages.
Based on the findings it was found that, there is high relationship between hygiene factors on motivation and employee’s job engagement and performance. It was also found that, consideration of the Hygiene factors on motivation in Public Health service sector, have positive results in organization such as employee retention, motivating teamwork and increasing morale. The study identified hygiene factors on motivation that motivate workers in public health sector, being work-life balance, working conditions, job security and interpersonal relationship.
vii
If taken into consideration, these can stimulate morale and commitment of workers. Recommendations based on study findings, are for the policy makers and implementers to the public health sectors, not to ignore hygiene factors on motivation while thinking of ways to motivate workers. Instead, they should put more efforts and emphasize on improving them.