A Dissertation Submitted in Partial Fulfillment of the Requirements for Award of the Degree of Master of Business Administration in Corporate Management of Mzumbe University
Strategic plan is a very important tool in the organization management. It shows the direction towards organizational focus and systematically achieving the strategic objectives. The study was about the role of strategic plan in the organization performance and the specific objectives were; to determine the contributions of the strategic plan on the organization performance, to identify how employees can be committed to the organization’s vision and mission, to find out the key components of strategic plan that may lead to organization performance and to measure the level of the strategic plan in determining whether organization is performing or not. The study was descriptive in nature and approached by survey methods, interviews and focus group discussions were also applied in the process of collecting data. The study involved 31 respondents categorized into two groups namely those who hold the managerial positions and those who do not hold managerial positions. Qualitative and quantitative approaches were also involved in analysis.
The study revealed that the strategic plan plays a very important role in determining organizational performance; however employees are not involved effectively in the process of formulating the strategic plan, especially employees of the lower cadre. In addition, the immigration department does not have its own independent strategic plan; it is just a part of the Ministry of Home Affairs. Moreover, there is a significant deviation between the budget and the actual fund allocated to the department that acts as a barrier in the implementation of the strategic objectives. With this fact, among other recommendations, the study suggested that employees should be involved in the process of formulating strategic plan and their capacity on strategic plan development should be enhanced. Also fund should be allocated as planned in order to effectively implement strategic objectives.