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The general objective of this study was “To find out how the selected key challenges
affected the performance of Tanzania Civil Aviation Authority”. Specifically the
study examined and determined how air transport safety, security, environmental
protection, conservation and capacity affected the performance of Tanzania Civil
Aviation Authority. Theoretical and empirical literature reviews were done to
delineate the research objectives and identified safety, security, capacity and
environmental protection and conservation concepts which were used to formulate
the conceptual framework used in this study.
Ordinal and qualitative data were collected using questionnaires and interview,
entered into a computer, grouped, edited and cleaned finally analysed using
descriptive statistics in SPSS software. The results indicated that TCAA performance
was very poor because there has been a decline of passengers travelling to or through
Da-es-Salaam and cargo transporters are not using air carriers to bring cargo to Dares-Salaam due to poor civil aviation services provided to air carriers using Dar-esSalaam aviation facilities.
It was concluded that TCAA face technical and professional challenges and inability
to achieve international standards set by ICAO. TCAA is lacking ultra-modern
facilities, funds, young energetic engineers, pilots and scientists. But employees have
good working experience but have low and out dated technical skills. There are poor
capacity i.e. inadequate aviation facilities like large airports, communication, safety,
security and environmental protection facilities. In view of this therefore Customers
prefer to travel using dully certified and licensed air carrier by TCAA as per ICAO
standards.
Finally it was recommended that the government must provide sufficient funds for
buying aviation facilities, training young technical experts and try as much as it
could to follow international standards set by ICAO. |
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