A dissertation submitted in partial/fulfillment of the requirements for Award of
Master Degree of Science in Procurement and Supply Chain
Management (Msc. PSCM) of Mzumbe University
This study was carried to assess factors affecting downstream supply chain performance of petroleum products in Tanzania. Specifically, the study aimed at determining the effect of Information and Communication Technology on Supply Chain performance of Petroleum products, determining the extent of price control on Supply Chain performance of the company, assessing the effect of value-added chain on downstream Supply Chain performance and analyzing ways in which management system affects Supply Chain performance of petroleum products in PUMA Energy Limited.
Descriptive research design was employed by the researcher with sample size of 56 respondents which was selected by using simple random sampling and purposive sampling technique. Primary and secondary data were collected by using questionnaires and interview guide. Data collected were analyzed both qualitative and quantitative by using Correlation analysis and regression analysis model with the help of SPSS Software.
From the study the findings revealed that Supply Chain performance is affected by Information and Communication Technology usage as the company uses the platforms on provision of timely information on each element of Supply Chain within the firm and operations. Also, the findings revealed that price control had affect Supply Chain performance to a moderate extent since price caps set by regulator are the ones the company considers on setting their forecasted retail prices. It was also noted that the company had less power on supply chain management since there are inadequate professional capacity on managing supply chain.
From this study, it was recommended that the company should invest on latest technology to ensure efficiency and effective Supply Chain operations within the company, the government should establish alternative ways of allowing petroleum companies to source and import their own products from the suppliers of their own choices and to manage their own prices. Also, company should establish strong collaboration and networking platform that facilities may share real time information between Supply Chain and eliminate bullwhip effects.