A Dissertation submitted in Partial Fulfillment of the Requirements for the
Degree of Master of Public Administration (MPA) of
Mzumbe University.
Public service recognition week has served as the devoted opportunity to push the
boat out all the public officials across the world and throughout the public sectors. Its
objective is to recognize and acknowledge the values of the services provided by their
organization align with the arising of awareness of the excellence of the public
service. The aim of this study was to assess and examine the contribution of public
service week to the performance of employee in Tanzania whereby 60 respondents
participated. Data collection methods used were questionnaires and interview. Data
collection instruments were questionnaire guide and interview guide. Quantitative
data were analyzed using the Statistical Package for Social Sciences whereby
frequencies and percentages were used to elaborate analytical results. Qualitative data
were analyzed using content analysis.
It was revealed from the study revealed that public service week is important to the
individual performance in Tanzania. Public service day remind the importance of
public service and the people who dedicate themselves every day to the success of the
public service delivery in Tanzania. In Tanzania the public service week festivity was
in line with the African Public Service Day declaration made by the African ministers
in Windhoek, Namibia in 2000 and now annual event marked by every 23rdof June.
The study also revealed some challenges affect the public service operations
including limited budget, unclear performance measurement, unskilled employees
and lack of enough cooperation. Despite these challenges the study suggested the
measures to be applicable in influencing performance in public sector including
allocation of enough financial resource, regular training, effective communication and
cultural change. It is concluded that since public service week helps to remind the
public service duties and responsibilities, it important for public organization to fully
participate in conducting public service week. The recommendations of the study are
suggested that the government should enact policies which separate public sector
operation from politics, TIRA managements should conduct training to employees,
the government should provide enough financial support to public sectors, and TIRA
management should build appropriate organization culture