A Research report submitted to Mzumbe University – Mbeya Campus College in Partial fulfillment of the requirement for award of the Bachelor Degree in Human Resource Management (BHRM) of Mzumbe University.
The aim of the study was to investigate factors contributing to employee turnover in public organization, where Mbeya City Council were used as a case Explicitly the study aimed at achieving the following objectives; to investigate the employee’s related factors that cause the employee turnover, to determine the employer related factors on the rate of employee turnover in public organization and Mbeya City Council was taken as a case study. Under this study the population targeted was 24 employee from a selected departments by which a sample size for this study were 22 respondents selected from a population used to provide representative information which enabled the researcher to draw a generalized conclusion .Random sampling technique was used to select population of respondents from employee’s ultimately were selected randomly and purposive sampling technique was used to 2 key informant respondents such as employers (HROs) and state (CHRO). The data were collected from 22 respondents through questionnaires, and interview. These methods lead to worthiness of the study through acquiring relevant data and information needed by the researcher. The study employed qualitative and quantitative methods of data analysis, this is done so as to give the collected data meaning and grouping similar data for easy comparison. The study revealed that at MCC employee’s turnover is not solely bad. The findings revealed that majority of the respondents said that they feel satisfied with their jobs, management style, pay, working condition, but are not given rewards for good job performance, at Mbeya City Council. The study concluded that employees are the valuable resources of the organization. The success or failure of the organization depends on employee performance. In order to reduce employee turnover, the government should, control external forces that influence employee turnover, change of administration guidelines and put in place strategies that maximize employee job satisfaction. The study recommends that employees should be well compensated based on the work they do, the remuneration to be desirable to the standard of living in Tanzania. Also, the working condition should be good in terms of physical condition and safe waste disposable.