| dc.creator |
Zebedayo, Msigwa |
|
| dc.date |
2020-11-16T04:54:27Z |
|
| dc.date |
2020-11-16T04:54:27Z |
|
| dc.date |
2020 |
|
| dc.date.accessioned |
2021-05-05T08:08:48Z |
|
| dc.date.available |
2021-05-05T08:08:48Z |
|
| dc.identifier |
APA |
|
| dc.identifier |
http://hdl.handle.net/11192/4744 |
|
| dc.identifier.uri |
http://hdl.handle.net/11192/4744 |
|
| dc.description |
A Dissertation Report to be Submitted in Partial Fulfilments of the
Requirements for the Degree of Masters of Business Administration Corporate
Management of Mzumbe University |
|
| dc.description |
The study investigated determinants of performance of public enterprises using a few
selected public enterprises in Tanzania. The study employed study multiple case
study design to investigate the study problem where sample of five public enterprises
namely TANESCO, TRC, TPA, NHC and TTCL were selected using probability
sampling technique. The results obtained were analysed using descriptive statistics as
well as regression analysis.
The study revealed that top management support and change management in an
institution are the operational factors that determine significantly performance of
public enterprises in Tanzania while communication linkage and organization culture
are operational factors that doesn‟t determine significantly performance of public
enterprises in Tanzania. The study found that technical expertise in service delivery
process and application of technology are the technical factors that determine
significantly performance of public enterprises in Tanzania while combination of
service delivery technique and managing marketing strategy are technical factors that
doesn‟t determine significantly performance of public enterprises in Tanzania. The
study found that promoting employees welfare, equipping physical facilities and
finance; and retaining relations with stakeholders are the administrative factors that
determine significantly performance of public enterprises in Tanzania while interpret
organization policies is administrative factor that doesn‟t determine significantly
performance of public enterprises in Tanzania.
The study recommended that management of public enterprises have to promote
effective top management support for the operation of public enterprises as well as
facilitate change of management as means of facilitating better performance of public
enterprises in future. The study recommends management of public enterprises have
to make sure that they invests on technical expertise in service delivery process and
application of technology as means of promoting better performance of public
enterprises in Tanzania. |
|
| dc.language |
en |
|
| dc.publisher |
Mzumbe University |
|
| dc.subject |
Public enterprises |
|
| dc.subject |
TANESCO, TRC, TPA, NHC and TTCL |
|
| dc.title |
Determinants of Performance of Public Enterprises, A Case of Selected Public Enterprises in Tanzania |
|
| dc.type |
Thesis |
|