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Assessing Obstacles Towards Adoption of Mobile Money Services in Tanzania.

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dc.creator Mbelile, Liziki Mwakalonge
dc.date 2019-09-13T05:29:30Z
dc.date 2019-09-13T05:29:30Z
dc.date 2018
dc.date.accessioned 2021-05-05T12:44:46Z
dc.date.available 2021-05-05T12:44:46Z
dc.identifier http://dspace.cbe.ac.tz:8080/xmlui/handle/123456789/366
dc.identifier.uri http://hdl.handle.net/123456789/73809
dc.description This study aimed at assessing obstacles towards adoption of mobile money services in Tanzania. Objectively, the study determined hindrances identified benefits offered by adoption of mobile money services and assessed contribution of Government regulation in adoption of mobile money services in Tanzania. The study used a case study design .by which purposive and convenience sampling were employed to select the sample for data collection. 100 participants were selected from Dar es Salaam region particularly Ilala District. The sample included mobile money customers, agents and operators. The study used primary data. The findings show that participants are aware with mobile money Services. However, the hindrances identified include the delay in receiving customer request assistance, high transaction cost, small commission among mobile agents, armed robbery and death of mobile Money agents and mobile money customers, lack of cash/ e-float are the major hindrances to the adoption of mobile money services. But from this findings only small commission is positive strong correlated to the adoption of mobile money services while the remainder independent variables tend to be positive perfect correlated to adoption of mobile money services.
dc.format application/pdf
dc.language en
dc.publisher College of Business Education
dc.title Assessing Obstacles Towards Adoption of Mobile Money Services in Tanzania.
dc.type Thesis


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