Kapis, Kosmas; Korojelo, Sijali P.
Description:
Online survey offers cheapest data
collection and processing cost, efficient
service, easy data processing and wide
coverage over traditional paper-and-pencil
surveys, due to this its adoption recently has
been inevitable. However, despite the
number of advantages an online
questionnaire can offer, there are still a
number of problems and challenges related
to authentication that need to be closely
addressed. Multiple submissions, respondent
authenticity/validity, and respondent’s
anonymity are among the issues that hinder
the proliferation of online surveys.
Many recent online survey systems are
critically vulnerable to the challenges
aforementioned. Foe example, Zhang and
Hussein [11] and [2] respectively presented
systems which tried to tackle the above
addressed problems, but they were not
successfully in tackling respondent validity
problem of which still the intended
respondent were able to access, fill and
submit the survey.
This paper addresses the aforementioned
challenges and gives a solution that fills the
left gap by improving previous named works
and later presents an intelligent online
survey system which behaves well in all
aforementioned situations including an
additional problem of identity theft.