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The role of information systems usage in enhancing port logistics performance: evidence from the Dar Es Salaam port, Tanzania

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dc.creator Mlimbila, James
dc.creator Mbamba, Ulingeta O.L.
dc.date 2018-11-13T02:50:16Z
dc.date 2018-11-13T02:50:16Z
dc.date 2018
dc.date.accessioned 2021-05-07T11:55:41Z
dc.date.available 2021-05-07T11:55:41Z
dc.identifier http://hdl.handle.net/20.500.11810/4991
dc.identifier.uri http://hdl.handle.net/20.500.11810/4991
dc.description This study investigated the role of information systems usage in enhancing port logistics performance using the port of Dar es Salaam, Tanzania, as an example. Specifically, the study examined the role of information systems usage in contributing to reducing shipping and trucking costs, improving on-time delivery of goods and services, increasing trade volume, and enhancing organisational logistics capability. The study employed a quantitative approach, with questionnaires deployed to gather data about information systems usage and the attendant effects. The reliability was measured using Cronbach’s alpha. A canonical correlation analysis was performed to estimate the relationship of information systems usage to the port logistics performance. The study established that relationships exist between information systems usage and the perceived decrease in shipping and trucking costs, timely delivery of goods and services, perceived increase in trade volume, and enhanced organisational logistics capability. Based on these findings, the study recommends that ports consider building the capacity of their employees to utilise and manage information systems much more effectively and efficiently to increase the port’s performance.
dc.language en
dc.publisher Springer
dc.subject Port logistics performance
dc.subject Information systems usage
dc.subject Organisational capability
dc.title The role of information systems usage in enhancing port logistics performance: evidence from the Dar Es Salaam port, Tanzania
dc.type Journal Article, Peer Reviewed


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