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Factors Influencing Usage of Mobile Banking Services: The Case Of Ilala District In Tanzania.

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dc.creator Richard, Evelyn M
dc.creator Mandari, Eliamringi
dc.date 2019-06-26T09:28:15Z
dc.date 2019-06-26T09:28:15Z
dc.date 2017
dc.date.accessioned 2021-05-07T11:55:01Z
dc.date.available 2021-05-07T11:55:01Z
dc.identifier http://hdl.handle.net/20.500.11810/5263
dc.identifier.uri http://hdl.handle.net/20.500.11810/5263
dc.description The study assessed key factors that influence the usage of mobile banking services in Tanzania using TAM and transaction theory. A sample of 120 mobile phone users collected through a structured questionnaire was used. Descriptive, Pearson correlation and multiple regressions were employed for analysis. The study found that customers’ awareness and perceived ease of use have a significant positive influence while perceived risk and transaction cost have a significant negative influence on the usage of mobile banking services. Customers’ awareness and perceived ease of use have relatively greater influence on the usage of mobile banking services than perceived risk and transaction costs.
dc.subject Factors; Mobile Banking Services; Tanzania
dc.title Factors Influencing Usage of Mobile Banking Services: The Case Of Ilala District In Tanzania.
dc.type Journal Article, Peer Reviewed


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