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Perception of beneficiaries on health insurance services offered by NHIF: a case of Higher Learning Institutions staff in Dodoma

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dc.creator Mpangala, Calystus Adson
dc.date 2019-08-17T08:57:44Z
dc.date 2019-08-17T08:57:44Z
dc.date 2014
dc.date.accessioned 2022-10-20T14:39:57Z
dc.date.available 2022-10-20T14:39:57Z
dc.identifier Mpangala, C. A. (2014). Perception of beneficiaries on health insurance services offered by NHIF: a case of Higher Learning Institutions staff in Dodoma. Dodoma: The University of Dodoma.
dc.identifier http://hdl.handle.net/20.500.12661/717
dc.identifier.uri http://hdl.handle.net/20.500.12661/717
dc.description Dissertation (MA Business Administration)
dc.description This study focused on assessing the perception of beneficiaries on health insurance services offered by National Health Insurance Fund with specific focus to examine the beneficiaries’ awareness on health insurance scheme following the introduction of NHIF, to Explore the NHIF beneficiaries’ perceptions on the accessibility and quality of health services between patients with health insurance cover and those without and to determine the challenge from beneficiaries’ perspective facing NHIF towards accessible and quality delivery of health services. Literature Review related to the study topic was carried out whereby conceptual framework and theoretical framework that guided the study was informed by the relationship between variables. The study employed cross sectional research design whereby sample size 68 respondents utilized. Probability and non-probability sampling employed to get the targeted sample. Data collected by using social survey and Interview method of data collection whereas questionnaire and interview guide tools for data collection employed. Data analysis employed both qualitative and quantitative methods with the help of SPSS Version 21. Research findings indicate that well addressed of emerged challenges by both NHIF management and Government may generate highly improved delivery quality of Health services. The study, therefore, recommends for the need to review health policy so as to make CHF to be compulsory to every citizen who is in informal sector so that to reach Universal coverage before the year 2020.
dc.language en
dc.publisher The University of Dodoma
dc.subject Beneficiaries perception
dc.subject Beneficiaries attitude
dc.subject Health insurance services
dc.subject Insurance services
dc.subject NHIF
dc.subject National Health Insurance Fund
dc.subject Higher Learning Institutions
dc.subject HLIs
dc.subject Dodoma
dc.title Perception of beneficiaries on health insurance services offered by NHIF: a case of Higher Learning Institutions staff in Dodoma
dc.type Dissertation


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