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The study aims at evaluating performance appraisal methods and use of results at
both public (TANESCO) and private (Symbion) organizations. The objectives of the
study is to compare performance appraisal methods in both public and private
organizations, to determine suitability and performance of various types of
performance appraisal methods, to determine employers and employees' level of
satisfaction regarding the said appraisal methods, and to explore ways to harmonize
the use of various types of performance appraisal methods. The study used interview
andsurvey to collectdata from a sample of 50 respondents from TANESCO and 50
respondents from Symbion Power.
The study revealed that the performance appraisal results have benefits in a number
of ways including informing the employees' developmentplans, for instance, through
identification of necessary training requirements, giving enough opportunities to
employees by recognizing their talent and giving them more responsibilities, and
identifying poor performing employees and put them under a performance
improvement plan so that they can be effectively guided and groomed to become
good performers. It is also instrumental in identifying any other reasons for nonperformance
of an employee, like non-availability of tools to perform their job or
other external factors and remove those obstacles so that employees are in a position
to perform their job well. The absence of performance management has contributed
to the high rate of business failures in the public and private sector.
The study recommends that the public and private organizations should make sure
that performance elements and standards should be measurable, understandable,
verifiable, equitable, and achievable. Effective performance management system
requires time and resources and management is supposed to act upon the outcomes of
the performance management process. |
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