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The objective of this study was to identify the impact of rewards on employees’ job
satisfaction using the case of Mwanga District Council. The specific objectives
(focus) were to establish the relationship between rewards (extrinsic and intrinsic)
and job satisfaction, to find out employees’ perception on the applicability of both
extrinsic and intrinsic rewards and to investigate employees’ reactions with regard to
effort spent on their job where there are no rewards.
Primary data were collected using questionnaires and interview guides and
secondary data were collected using documentary sources. Stratified and
convenience sampling techniques were applied and the actual sample size was 80
respondents.
Findings show that, there is a direct association between rewards and job
satisfaction, management offered rewards but based more on financial rewards, best
performers reacted by resignation, absenteeism, low commitment, reduce morale of
working when missed rewards at their work place.
This study found that there are no transparency in rewards provision, rewards do not
much with the work done, delay of reward provision, shortage of funds for
motivation, absence of motivation policy and time value of money not considered.
The study recommended what should be done to rectify the challenges including
training supervisor on motivation skills, timely provision of rewards, transparency,
uses of both financial and non financial rewards, consideration of time value of
money and employees participation to identify and rewards best performers. |
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