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Employee motivation has become an important issue given their responsibility to
impart knowledge and skills to any organization. Consequently, this study
investigated the Assessment of Motivation as a tool for good Performance in
organization, having the National Social Security Fund (NSSF) Head Office, in Dar
es Salaam as the case. Also the study seeks to investigate the relationship between
motivation and performance. Specifically, the study sought to find out whether
motivation of employees had any effect on their morale to perform and; the effect of
intrinsic and extrinsic motivation on the performance of employees. A descriptive
survey research design was adapted where a total population of 150 employees was
made whereby the sample size of 50 respondents was consulted which is 33.3% of
the whole population. The primary data was collected using structured questionnaires
for employees, as well as key informant interview guides for head of section and
management. Consequently, both qualitative and quantitative data were collected.
Despite Motivation is a tool that highly influences performance, it is not well
implemented such results cannot be obtained some of the reasons that hinders good
implementation of this tool include, lack of access to various packages despite being
given or state as benefit.
In order to improve employee motivation and performance at work, the study
recommended that, the management should establish motivational scheme, policy
concerning motivation should be revised time to time, other motivational packages
should be introduced to employees and lastly personnel department should be
emphasized. |
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