A Thesis Submitted to Mzumbe University-Dar es Salaam Campus College in
Partial Fulfillment of the Degree of Master of Science in Human Resource
Management (MSc-HRM) to Mzumbe University
The study was done at NBC and the problem studied was the role of rewards on staff
performance in public sectors in Tanzania. The general objective was to investigate the
role of rewards on staff performance in public sector. The specific objective includes to
determine how employees perceive rewards at NBC and to examine how rewards
determine staff performance at NBC.
The research design used was descriptive correlational design which was aimed at
establishing the relationship between the role of rewards and employee performance at
NMB.
The researcher used a questionnaire as a tool for data collection because it saves time for
both the researcher and respondents, easier data analysis, and it was also simple to be
understood by the respondents.
The study findings revealed that rewards factors have a greater contribution to employee
performance as the findings from the field (NBC) are given to the employees since was
highly agreed upon by the respondents. Also finds reveal that salary, wages, bonuses,
promotion, empowerment are reward factors that can be based on, if employee are to be
motivated and dependent variable factor like achievement of targets, commitment and
resource utilization do measure employee performance.
This study recommends that rewards such as monetary and non monetary should be
provided or given to employee in order the organization stay to the competitive in the
market. Therefore organization should ensure the employees are motivated as the rewards
have significant role that they play into one’s life and shape her performance towards
goal attainment.