A Dissertation Submitted in Partial Fulfilment of the Requirements for the
Award of the Degree of Masters of Business Administration in Corporate
Management of Mzumbe University
2013
The objective of this study was to assess the effectiveness and efficiency of revenue
collection and management of revenue collection. Therefore, the study intends to
suggest to the management on the need to ensure system of internal control
complying with organizations policies and ensure that reliable accounting system is
used in accordance with financial regulation.
The importance of the organization in revenue collection gained momentum after the
collapse of a number of large companies such as the Enron, Tyco and WorldCom in
the early 2000s. The reasons for corporate collapse were weakness in government
practice in relation to internal control systems, financial collection, financial
reporting quality and audit quality
The findings of the study show that there is poor collection and management of
revenue. Despite the fact that, there is poor collection and management of revenue
the following have been depicted as specific weakness entailed in the overall system.
Training at Tabora District Council is not done often. This problem is especially to
the employees who are junior; they are not trained well with their work. Lack of
incentives: - which help in the collection of tax e.g. Transport, lack of skills and
techniques to the tax collector, Tax avoidance and evasion to the tax payer.
The surveyed management of organization showed that organizations which maintain
effective internal audit functions are transparent, honest and ready to be accountable
for wrong doing including unethical issues. The result of the research showed that
the organization has installed weak internal control systems; and thus the system
cannot guarantee effectiveness of revenue collection and a proper record keeping of
revenue collected.