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This study titled “Assessing the Challenges of Managing Buyer-Supplier
Relationship in private organization a case study of CRDB BANK PLC Head office”
was carried out as a case study at CRDB BANK PLC Head office.
The overall objective of the study was assessing the challenges of managing BuyerSupplier
relationship in private organization with particular focus at CRDB BANK
PLC Head office, the researcher aimed at determining the perception on the
relationship between Buyer and Supplier in the whole process of procurement, to
investigate the problems affecting Buyer-Supplier Relationship in the whole process
of procurement and to determine how does Buyer-Supplier Relationship contribute to
Business improvement.The study involved a case study design as the researcher
collected data from Tender Board, employees of procurement department, Suppliers
and Employees of Accounts department. Questionnaires, interviews and
documentary review were the methods used to analyze and collect data.
The findings from the study revealed some challenges including late payments to
suppliers which actually caused the relationship between them to be low, win- wins
relations also was one of the challenges of managing Buyer- Supplier relationship in
whole process of procurement, unfavorable prices and long procedures of approving
documents were also some of the challenges revealed by respondents and researcher.
The purpose of this research study was to explore on the challenges of managing
Buyer – Supplier relationship in private organization a case study of CRDB BANK
PLC Head office whereby three questions were asked to fulfil the objectives of the
study. Whereby the first question was asked to show the perception of the
Relationship between Buyers and Suppliers in the whole process of procurement at
CRDB BANK PLC Head office? The second one was to identify the problems
affecting Buyer-Supplier Relationship in the whole process of procurement at CRDB
BANK PLC Head office? The third one was how Buyer does –Supplier Relationship
contributes to Business improvement at CRDB BANK PLC Head office and their
Partner to Business? Base on the research findings and data analysis the researcher
come out with the following conclusion. |
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