Description:
The purpose of this paper is to assess whether quality antecedents and individual characteristics can influence faculty members’ continued usage intention of electronic resources (e-resources) in selected public universities in Tanzania.
Design/methodology/approach - A total of 204 faculty members participated in the study from three public universities in Tanzania. The study used structural equation modelling, ANOVA and t-tests to perform analyses.
Findings - Better educated and middle-aged faculty members with a wide experience of using e-resources are more likely to continue using e-resources. Information quality had positive relationship with continued usage intention of e-resources while service quality had indirect impact to continued usage intention through information quality and system quality.
Originality/value - Based on the DeLone and McLean information systems success model, this study …