Dissertation (MA Education)
Counselling services in higher learning institutions are very important and inevitable
for smoothening students’ social and academic adjustment as well as career
development. Socio–cultural background of the students has great contributions in
influencing their counselling seeking behaviours in higher learning. This study
assessed the influence of students’ socio-cultural backgrounds towards counselling
seeking in higher learning institutions by drawing examples from the University of
Dodoma. It employed a descriptive research design using qualitative research
approach and some aspects of quantitative research approach. A total of 99
respondents including 20 counsellors and 79 students from two selected colleges of
the University of Dodoma were involved. Purposive and random sampling
techniques were used in selecting respondents for this study. A questionnaire was
used to obtain data from students and wardens (counsellors). Furthermore Interviews
were used to obtain data from wardens, where as Focus Group Discussions were
used to obtain data from students. Qualitative data were analyzed according to their
pattern of descriptions from the respondents to generate themes and sub-themes.
Quantitative data were processed and analyzed using SPSS version 16.0 to compute
frequency and percentages of responses. The findings are presented using Tables,
percentages, Figures and simple bar graphs. Findings revealed that students were
aware of the counselling services provided by counsellors in higher learning
institutions and their importance to them. Despite that fact, their tendency of seeking
counselling was minimal. It was further revealed that most of the students’
counselling services provided at UDOM were personal, social, academic and career
development. Furthermore, the study found that students’ social background such as
prior help seeking experience, gender, age and family background influenced the
seeking behaviour of counselling services at university. Moreover, the data revealed
that the media of communication (language), secrecy and religious beliefs have
influence in counselling seeking behaviours of students at the University of Dodoma.
Based on the findings, it is recommended that the University management as well as
the government should cooperate to ensure that effective counselling services are
provided to students through employing qualified wardens and advocating students
to seek for counselling services available at the university.