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The impact of mobile money services, costs and commission to active mobile money users on economic growth of small and medium business: case study of m-pesa agents in Dodoma municipality

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dc.creator Jingili, Omary
dc.date 2019-08-20T06:48:18Z
dc.date 2019-08-20T06:48:18Z
dc.date 2016
dc.date.accessioned 2022-10-20T14:39:55Z
dc.date.available 2022-10-20T14:39:55Z
dc.identifier Jingili, O. (2016). The impact of mobile money services, costs and commission to active mobile money users on economic growth of small and medium business: case study of m-pesa agents in Dodoma municipality. Dodoma: The University of Dodoma.
dc.identifier http://hdl.handle.net/20.500.12661/977
dc.identifier.uri http://hdl.handle.net/20.500.12661/977
dc.description Dissertation (MA Business Administration)
dc.description This study assesses 'The Impact of Mobile Money Services, Costs and Commission to Active Mobile Money Users on Economic Growth of Small and Medium Business. A Case Study of M-Pesa Agents in Dodoma Municipality”. The methodology used to conduct this study was exploratory and mixed in nature that included the use of various data collection tools to meet the objectives of the research. The study used primary data collection methods such as; observation, interview and questionnaires, also used secondary data collection methods such as documentation and internet while the population involved all M-Pesa Agents including Aggregator found in Dodoma municipality where 102 respondents were taken as a sample. Moreover the research study employ the use of qualitative and quantitative Data collection while in analyzing the data SPSS tools and or Microsoft excel package, coefficient of correlation and coefficient of Determination were used. The findings from this study found that, access to M-Pesa service is easy and favors‟ all while there is a weakness in tariff structure and commission structure, though all the key factors offers ground for mobile money to operate which then lead to increase in Active M-Pesa users. The exploration also found strong relationship between the Active M-Pesa users and Gross Domestic products (GDP). Nonetheless, the researcher recommends that in this domain more research might be conducted in order to deepen more information that provides answers and discuss the challenges of the use of mobile money on control of money laundering.
dc.language en
dc.publisher The University of Dodoma
dc.subject Mobile money
dc.subject Economic growth
dc.subject Money services
dc.subject Mobile money users
dc.subject Mobile money services
dc.subject Business
dc.subject Small business
dc.subject Medium business
dc.subject M-Pesa agents
dc.title The impact of mobile money services, costs and commission to active mobile money users on economic growth of small and medium business: case study of m-pesa agents in Dodoma municipality
dc.type Dissertation


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