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Water is an essential hub in poverty reduction and for attaining sustainable goals in
developing countries. The study assesses governance of water service delivery among
low income earners in Mvomero District. The objectives of the study were, assess
transparency, accountability, and rule of law in governance of water in Mvomero
District; explore the existence of access and citizen satisfaction of water service delivery
in Mvomero District; and lastly, examine the effects of governance of water on water
service delivery in Mvomero District.
A case study designed was employed to entail four administrative villages of Mlali,
Kipera, Changarawe and Vikenge, which increases the researcher‘s knowledge through
the study of many different aspects and detailed observation of various phenomena. Also
100 respondents were chosen as sample size, which include 88 household water
customers, 8 village water committees and 4 Village Executive Officers. The researcher
used both non probability and probability sampling techniques, whereby purposive
sampling was used to 8 water customers in Focus Group Discussion and 4 Village
Executive Officers in personal interview, whilst systematic sampling was used 80 water
customer households in household questionnaires and lastly stratified sampling was used to select 8 village water committees in household questionnaires and the 4 villages of the study. A data analysis technique used both qualitative and quantitative approaches. Microsoft excel was used as an analysis technique to summarize and present data in
charts and graphic forms. Variables were analyzed through frequencies and percentages.
The findings illustrate the increased level of transparency and accountability by 95% and
75% respectively. Equality before the law was growing by 93% due to the new
registration constitution of water users called SAKOVICHA. The study revealed 26% of
respondents at Kipera-Mkuyuni walked a distance of more than 400m in turn on water
taps. The study concluded that there is potential improvement in transparency and
accountability levels, also in-house connection cost is reasonable to the customers. The
study recommends installing water meters to every water customers whereas it increases water revenues to the community water organization |
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