| dc.creator |
Kombo, Juma M |
|
| dc.date |
2016-04-25T06:01:32Z |
|
| dc.date |
2016-04-25T06:01:32Z |
|
| dc.date |
2015 |
|
| dc.date.accessioned |
2018-03-24T15:40:01Z |
|
| dc.date.available |
2018-03-24T15:40:01Z |
|
| dc.identifier |
http://hdl.handle.net/11192/1247 |
|
| dc.identifier.uri |
http://hdl.handle.net/11192/1247 |
|
| dc.description |
A Dissertation Submitted to School of Public Administration and
Management in Partial Fulfillment of the Requirements of the Award
of a Degree of Master of Science in Human Resource Management of
Mzumbe University |
|
| dc.description |
This study examined factors for employees' job satisfaction in the public sector. A case
study of Immigration Department Zanzibar. The study addressed the following
objectives. i) To identify the factors employees finds most satisfying at their workplace.
ii) To determine factors employees consider as undermining their job satisfaction at
their places of work. The associated questions are: i) what factors employees find most
satisfying in their job and why. ii) What factors employees consider to be dissatisfying in
their job and why.
The population of the study consisted of Immigration employees in Zanzibar. The study
involved a sample of 85 respondents, including 71 questionnaire respondents who were
randomly selected and 14 interview respondents that were selected purposefully. Three
methods were used to collect data to address the research objectives. These included a
questionnaire and interview for primary data and document review for secondary data.
The data collected were analyzed by using qualitative and quantitative methods. The
qualitative data were analyzed whereby themes emerging from interviews and
documentary transcripts were documented and their meanings assigned to a view to
answer research questions. Direct quotes were also presented to preserve the originality
of data. The Quantitative data were analyzed by means of descriptive statistic derived by
using SPSS and respective results were presented and summarized in the relevant tables.
Key findings with regard to the first objective of the study show that the factors
employees consider satisfying in their job were job and non job related. Employee
relationship with co-workers was highly identified. Regarding the second research
objective, the findings revealed that factors for employee's dissatisfaction were an
unclear system of promotion, favoritism, poor compensation for overtime, lack of
employees' participation in decision making and unsystematic job rotation. The study
concludes that, the factors for employee's job satisfaction are both job and non job
related factors. However, the findings show that non job related factors were most
important for employee's job satisfaction. Thus the findings challenge Herzberg's'
suggestion that non job related factors are not important for employees job satisfaction |
|
| dc.language |
en |
|
| dc.publisher |
Mzumbe University. |
|
| dc.subject |
FACTORS FOR EMPLOYEES' |
|
| dc.subject |
JOB SATISFACTION IN THE PUBLIC SECTOR: |
|
| dc.title |
Factors for employees' job satisfaction In the public sector: A case study immigration department in zanzibar |
|
| dc.type |
Thesis |
|