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The aim of this study is to examine the level of water service delivery at Morogoro
Urban. Specific objectives were: to asses status of water service availability at
household level; to find out techniques used for water service delivery; to examine
the consequence water service availability at household level and to find out
challenges facing delivery of water service
A sample of 200 respondents was used. Primary data were collected by using
questionnaires and in-depth interview whereas secondary data were collected by
using documentary analysis. Data were presented by using Tables and Figures. SPSS
was used to analyse the collected data.
The study found that, majority of the respondents (51.2%) was satisfied with water
supply while 48.8% were not satisfied with water service. Also, the study found that
133 households where connected with tap water which is equivalent to 66.5% while
67 households that are 33.5% are not connected with tap water. Moreover, the study
found that, there are different techniques used for water service delivery, majority of
the respondents (59.1%) identified state agency as a provider of water services. The
study found that, significant number of the respondents (47.2%) suggested that, poor
infrastructure is a major challenges facing delivery of water service.
The study concludes that, most of the households are satisfied with water services
despite of the availability of service problems. There are various challenges hinder
water supply, among factors that have hindered water provision include poor and old
infrastructures, climate change, and destruction of environment, financial problem
and non-renewable water sources. The study recommendations include: educating
people on proper preservation of water resources and how to share the resource
equally among members within their households; the government needs to invest in
proper water infrastructures and water purification. The government also needs to
subsidise water and make water affordable for the poor. |
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