A Dissertation submitted to Mzumbe university in Partial Fulfillment of the
Requirements for the Award of the Degree of Master in Human Resource
Management (MSc HRM) of Mzumbe University
This study provides understanding of the adoption of electronic record keeping for
Human Resource Management in public organisations in Tanzania, specifically to
examine how employee records are kept, to evaluate the level of adoption of
electronic record keeping for human resource management and to examine the
challenges facing PORALG in adopting electronic record keeping for human
resource management. The study employed President‟s Office-Regional
Administration and Local Government as a study area, whereby case study research
design and qualitative approach were used in order to achieve the study objectives. A
sample saize of 10 respondents was used. The findings were qualitatively analysed
and presented. The findings revealed thatPORALG uses hard copy file, CDs and
computers to keep internal recuitment records, and parts of external recruitment
records from PSRS.
Also, uses hard copy files, computer and then in Human Capital Management
Information System (HCMIS) to keep performance appraisal records. Moreover,
both hard copy files and computers have been used to keep employees‟ Training and
Development records. However, PORALG has little fund and experts for supporting
the use of electronic record keeping, for example there are 11 IT experts who are
responsible for ensuring efficience of computers, reliable internet and the
effectiveness in the transfer of employment records to POPSM. Based on findings for
every research objective, the study concludes that PORALG adopted electronic
record keeping for HRM to small extent, and it is in the transition from the three
level (adoption stage) to fourth level (assimilation stage) of adopting electronic
record keeping for human resource management, in view of the fact that electronic
records at PORALG become a reliable tool for the human resource officers to
accomplish few human resource functions; only promotion and compensation. It is
still integrating hard copy and soft copy files in keeping employee records.