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This study aimed to determine the challenges of managing employees’ records in HR
and Administration Department at Musoma Municipal. The specific objectives were
to determine the system used in keeping employees’ records in HR and
Administration Department at MMC, to determine the effectiveness of the system
used in keeping employees’ records in HR and Administration Department at MMC,
to determine satisfaction of employees on the ways their records are kept in HR and
Administration Department at MMC, to find out the qualities of employees’ records
kept in HR and Administration Department at MMC, and to find out challenges
encountered in managing employees records in HR and Administration Department
at MMC.
The study used a case study design whereby MMC (HR and Administration
Department) was selected as a study case. Data were collected by questionnaire,
interview, observation and documentary review. The sample had 45 respondents
obtained through quota sampling, simple random sampling, and purposive sampling
techniques.
The study revealed that the challenges associated with management of employees
records in HR and Administration Department at MMC include absence of electronic
records keeping system, shortage of employees responsible for records keeping,
shortage of trained personnel lack of capacity building for personnel, and low
compliance with rules and regulations guiding records keeping.
Also, the study revealed the following: manual file system is used in keeping
employees’ records at MMC; to a large extent the system used in keeping
employees’ records at MMC is effective; a certain extent the employees’ in HR and
Administration Department at MMC are satisfied with the ways their records are
kept; and to a large extent the records kept in HR and Administration Department at
MMC have important qualities needed.
Therefore, Local Government Authorities (LGAs), policy makers and planners
should work hard to eliminate the challenges such that the records management can
be more effective. |
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